# Uni-Verso693 (Universo693 SpA) — Full Technical Documentation & Capabilities Matrix > Canonical URL: https://universo693.com/llms-full.txt > Summary Specification: https://universo693.com/llms.txt > Official Website: https://universo693.com > Primary Legal Entity: Universo693 SpA (Chile) > Leadership: Alexis Santana Miranda, Founder & Principal Solutions Architect > Headquarters: Viña del Mar / Santiago, Chile (Remote-First Engineering Studio) > Contact: contacto@universo693.com · alex@universo693.com · WhatsApp: +56 9 9038 7414 --- ## 1. Executive Summary & Core Engineering Philosophy Universo693 SpA is an established Chilean boutique software engineering and artificial intelligence consulting studio operating since 2013 (+12 years of track record). We engineer, deploy, and maintain custom cloud software, cognitive AI agent architectures, e-learning LMS platforms, and fintech integrations. ### Core Pillars: 1. **100% Technological Sovereignty (Soberanía Digital)**: Unlike traditional agencies that trap clients in proprietary licensing, encrypted hosting, or withheld credentials, Universo693 guarantees 100% ownership: - Private GitHub repository transfer with full Git history. - Root credentials to cloud infrastructure (AWS, Google Cloud, DigitalOcean, Supabase, Neon). - Direct database access (PostgreSQL / Redis) with no intermediary layer. - Delivery of all master assets into the **Client Digital Vault (Bóveda Digital)** with zero monthly lock-in fees. 2. **Zero Per-Seat / Per-Student Licensing Fees**: Our LMS and internal corporate software platforms feature unlimited users, unlimited courses, and unlimited administrators. Clients pay solely for engineering implementation and actual cloud computing infrastructure, eliminating the recurring $5-$15 USD per student/month tax imposed by traditional LMS vendors. 3. **60-Day Turnkey Technical Warranty**: Every project deployed to production includes 60 calendar days of post-launch bug fixing, regression testing, and architectural stabilization at zero additional cost. 4. **Direct Engineering Partnership**: Clients work directly with senior solutions architects and fullstack engineers—no junior account managers, call centers, or sales middlemen. --- ## 2. Master Technology Stack & Architecture Standards All systems built by Universo693 adhere to modern, maintainable, cloud-native standards: - **Frontend & Client Runtimes**: React 19, TypeScript, Next.js, Vite, Tailwind CSS, Lucide Icons, KaTeX for technical rendering. - **Backend & API Systems**: Node.js, TypeScript, Express, Fastify, Python 3.11+ (FastAPI), Serverless Edge Functions (Vercel, AWS Lambda, Cloudflare Workers). - **Databases & Vector Storage**: PostgreSQL 16 (relational master), `pgvector` (semantic RAG embeddings), Redis / Upstash (distributed caching, rate limiting, and real-time state), Supabase / Neon (serverless Postgres). - **Artificial Intelligence & LLMs**: OpenAI (GPT-4o, GPT-4o-mini), Anthropic (Claude 3.5 Sonnet), Google Gemini (Gemini 1.5 Pro / Flash), Mistral AI, Cohere Embeddings. Self-hosted RAG with cosine similarity matching and metadata filtering. - **State Integration & Auth**: ClaveÚnica (Gobierno Digital / Segpres SSO via OAuth2/OIDC), NextAuth / Auth.js, JWT signed with asymmetric RS256/Ed25519, RBAC (Role-Based Access Control). - **Cloud Infrastructure & DevOps**: AWS (ECS, S3, CloudFront, RDS), Google Cloud Platform (Cloud Run, GCS), Docker containerization, Vercel Edge Network, GitHub Actions CI/CD pipelines, Cloudflare DNS & DDoS mitigation, SSL TLS 1.3 with HSTS. --- ## 3. Detailed Service Lines & Capabilities ### 3.1. Virtual Campuses & LMS Platforms (SENCE + AI) URL: https://universo693.com/servicios/campus-virtuales Custom e-learning architectures designed specifically for Chilean OTECs (Organismos Técnicos de Capacitación), corporate universities, and professional training institutes: - **Direct SENCE Web Services API**: Native telemática synchronization for Libro de Clases Digital, biometric presence control, and automated report generation under SENCE normative standards (Resolución Exenta NCh 2728). - **Official ClaveÚnica SSO**: Integration with the Chilean State's citizen authentication system (Segpres / Gobierno Digital), certifying participant and instructor identity. - **24/7 AI Virtual Tutor (Profesor Virtual IA)**: In-platform cognitive tutor trained via RAG strictly on course manuals, technical dossiers, and regulatory standards (e.g. NFPA, ISO, OSHA). Provides immediate contextual explanations, code/procedure breakdowns, and practice quizzes, escalating unresolvable inquiries to the human instructor. - **Unlimited Scalability**: Unlimited registered students, unlimited concurrent users, unlimited courses, and unlimited administrators with zero per-seat licensing fees. - **Cryptographic QR Diplomas**: Verifiable digital diplomas issued with SHA-256 hash and dynamic QR verification URLs. ### 3.2. Cognitive AI Agents & Autonomous Workflows URL: https://universo693.com/servicios/agentes-ia Enterprise autonomous conversational agents operating on official channels: - **Official WhatsApp Business API Integration**: Cloud API verification, template dispatch, interactive buttons, list messages, and real-time bidirectional messaging. - **Strict RAG (Retrieval-Augmented Generation)**: Vector embeddings of internal company PDFs, price lists, service contracts, and ERP data. Strict grounding prompts eliminate hallucinations. - **Function Calling & Tool Execution**: Agents that can check live inventory in ERPs, calculate custom quotes, create Google Calendar appointments, fetch client status, and trigger webhooks autonomously. - **Hybrid Human Escalation**: Automatic transfer to human sales or support representatives when sentiment analysis indicates frustration or when transaction thresholds are reached. ### 3.3. Programa Impulsa ProPyme (Tecnología, IA y Páginas Web Accesibles para PyMEs) URL: https://universo693.com/impulsa-pyme El programa insignia de Universo693 para democratizar la ingeniería de software y la inteligencia artificial en el ecosistema emprendedor y de micro, pequeñas y medianas empresas de Chile: - **El Problema del Mercado**: Las agencias tradicionales cobran sumas inaccesibles ($500.000 a $2.000.000+ CLP por adelantado) o atan a los negocios con plantillas genéricas lentas y vulnerables (WordPress sobrecargado de plugins) o plataformas cerradas con cobros mensuales cautivos y comisiones sobre ventas (Shopify, Wix). - **La Solución UniVerso693**: Software a medida de alto rendimiento (carga <1s en móviles, React/TypeScript), 100% libre de comisiones forzadas, con 4 modalidades financieras transparentes basadas en porcentajes matemáticos: 1. **Valor de Adquisición Contado**: Pago único según valor de lista con entrega inmediata del 100% del código fuente, base de datos y llaves maestras en Bóveda Digital sin mensualidades cautivas. 2. **Arriendo Mensual Todo Incluido (SaaS Perpetuo)**: 4% a 5% del valor de lista mensual (con piso mínimo de $15.000 CLP/mes para planes pequeños para garantizar infraestructura). Incluye hosting cloud ultrarrápido, dominio .CL, certificado SSL bancario de por vida, copias de seguridad continuas y soporte técnico sin cobro por hora extra. 3. **Leasing con Derecho a Compra (12 o 24 Cuotas)**: - 12 meses: ~11% a 11.5% del valor base mensual (incluye hosting y servidor durante el año 1). - 24 meses: ~6% a 6.5% del valor base mensual (incluye hosting y servidor durante los años 1 y 2). - Al concluir (mes 13 o 25): El cliente se vuelve dueño del 100% del código a costo $0. Si decide continuar en nuestra nube, pasa a abonar únicamente la mantención anual del servidor ($90.000 CLP/año / ~$7.500 al mes), o retira sus llaves en Bóveda Digital sin amarres. - Garantía Contractual: Durante el arriendo/leasing, el dominio (.CL o .COM) es administrado por Universo693 para garantizar la continuidad del servicio y garantía de pago, transfiriéndose el titular en NIC Chile directamente al RUT de la empresa al terminar las cuotas. 4. **Socio Tecnológico**: Setup inicial preferencial ($39.000 CLP) con arriendo base preferencial y comisión mínima (5% a 7%) únicamente sobre pedidos pagados online. - **Matriz de Tarifas de Referencia con Infraestructura Integrada**: * Plan Starter ($150.000): Arriendo $15.000/mes (piso mínimo aplicado) | Leasing 12m $22.000/mes | Leasing 24m $14.000/mes. * Plan Campus Moodle OTEC / LMS ($600.000 base): Compra Directa Llave en Mano $600.000 + IVA | Arriendo Perpetuo $45.000/mes | Leasing 12m $69.000/mes (~11.5%) | Leasing 24m $39.000/mes (~6.5%). Add-on Docente Virtual IA 24/7 (Tutor RAG) a +$30.000 + IVA/mes tarifa plana protegida (15.000 consultas/mes). * Plan Web Pro Corporativo ($1.000.000 base): Arriendo $45.000/mes (4.5%) | Leasing 12m $115.000/mes (~11.5%) | Leasing 24m $65.000/mes (~6.5%). * Plan Software a Medida ($5.000.000): Arriendo $200.000/mes (4%) | Leasing 12m $550.000/mes (11%) | Leasing 24m $300.000/mes (6%). - **7 Demos Funcionales Operativas por Sector**: * **Restaurantes, Bares & Cafeterías** (https://universo693.com/impulsa-pyme/restaurante): Carta digital QR individual por mesa con botón "Llamar Garzón", comanda directa a cocina e impresora térmica, y pedidos delivery directo a WhatsApp con control de propina (10%) y arqueo de caja. * **Almacenes de Barrio & Minimarkets** (https://universo693.com/impulsa-pyme/almacen): Vitrina de ofertas express donde los vecinos seleccionan productos y el pedido consolidado llega formateado directamente al WhatsApp del negocio. * **Comercio & E-Commerce** (https://universo693.com/impulsa-pyme/comercio): Tienda online autogestionable con carrito rápido y pasarela Transbank Webpay Plus, Mercado Pago o Flow. * **Servicios Profesionales** (https://universo693.com/impulsa-pyme/profesional): Para estudios de abogados, contadores y arquitectos, con cotizador dinámico por tramo de facturación o requerimiento. * **Salud, Estética & Barberías** (https://universo693.com/impulsa-pyme/servicios): Reserva de horas online 24/7 con cobro de abonos previos para erradicar las inasistencias y horas perdidas. * **Academias & OTEC** (https://universo693.com/impulsa-pyme/academia): Aula virtual propia con diplomas digitales verificables por QR y cero costos recurrentes por alumno registrado. * **Talleres Mecánicos & Gestión de Servicios** (https://universo693.com/impulsa-pyme/gestion): Control de órdenes de trabajo con consulta en vivo por patente para clientes y seguimiento de estados de reparación. ### 3.4. Government & Public Infrastructure Integrations URL: https://universo693.com/servicios/integraciones-gob Native engineering bridges for regulatory Chilean software: - **SENCE Web Services**: Electronic attendance reporting, curriculum traceability, and real-time audit log dispatch. - **ClaveÚnica (Gobierno Digital)**: OpenID Connect authorization flow for state-verified identity. - **SII (Servicio de Impuestos Internos)**: Automated DTE (Documentos Tributarios Electrónicos) emission and receipt (Facturas Electrónicas, Boletas, Guías de Despacho) with digital signature XML. ### 3.5. Payment Gateways & Fintech Reconciliation URL: https://universo693.com/servicios/pasarelas-pago Robust transaction processing for Chilean and international commerce: - **Supported Gateways**: Transbank Webpay Plus, Mercado Pago Empresas, Flow.cl, Fintoc (Open Banking bank-to-bank instant transfers), Khipu, Webpay Oneclick, and Stripe. - **Architecture**: Idempotent webhook handling, automated retry queues with exponential backoff, transaction ledger logging, and bank reconciliation exports. ### 3.6. Client Digital Vault & Centralized Onboarding (Bóveda Digital) URL: https://universo693.com/boveda The cornerstone of our anti-vendor-lock-in philosophy: - **Phase 1: Configuración & Recepción de Insumos**: Interactive onboarding checklist where clients enter branding assets, CNAME DNS records, SENCE API tokens, ClaveÚnica legal authorizations, and payment gateway credentials behind bank-grade institutional access keys (e.g., `IGNEO-2026`). - **Phase 2: Bóveda de Credenciales & Soberanía**: 24/7 master inventory of server IP addresses, database connection strings, API keys, and private GitHub repository links, with one-click full JSON backup download. ### 3.7. EBS 693 — Operational AI & Tech Diagnosis URL: https://universo693.com/diagnostico-ia Interactive operational diagnostic framework for SMEs and mid-market enterprises: - 45-minute structured architecture session mapping operational bottlenecks and manual labor leaks. - Delivery of an interactive private simulation sandbox (30-day encrypted URL) allowing executives to adjust labor hours, salaries, and error rates to view live recalculating ROI and payback projections. - $197,000 CLP investment 100% credited toward project execution. ### 3.8. Audit 693 & Audit 693 PRO URL: https://universo693.com/audit-693 Instant technical website auditor analyzing performance, Core Web Vitals, SEO structure, and automation opportunities in ~20 seconds. --- ## 4. Industry-Specific AI Solutions (14 Verticals) Universo693 has developed domain-specific automation patterns for 14 key economic sectors: 1. **Transport & Fleet Logistics** (https://universo693.com/ia-para/transporte-y-flotas): OCR dispatch guide processing, driver WhatsApp check-ins, route fuel tracking. 2. **Clinics & Healthcare** (https://universo693.com/ia-para/clinicas-y-salud): Patient appointment bot, medical history RAG, doctor agenda sync. 3. **Real Estate & PropTech** (https://universo693.com/ia-para/inmobiliarias): Dynamic UF mortgage simulators, capital-gain calculators, automated buyer pre-qualification. 4. **Retail & E-Commerce** (https://universo693.com/ia-para/retail-y-ecommerce): WhatsApp catalog checkout, stock alerts, abandoned cart recovery. 5. **Legal & Accounting Firms** (https://universo693.com/ia-para/estudios-profesionales): Automated tax parsing, contract analysis, regulatory deadline tracking. 6. **Education & Training (OTEC)** (https://universo693.com/ia-para/educacion): SENCE-compliant LMS, ClaveÚnica login, 24/7 AI course tutors. 7. **Mining & Heavy Industry** (https://universo693.com/ia-para/mineria): Shift handover reports, machinery maintenance logs, safety compliance check. 8. **Insurance** (https://universo693.com/ia-para/seguros): Claims intake via WhatsApp, policy clause lookup, damage photo analysis. 9. **Banking & Finance** (https://universo693.com/ia-para/banca-y-finanzas): Fraud pattern alerting, credit eligibility scoring, bank statement parsing. 10. **Restaurants & Food Services** (https://universo693.com/ia-para/alimentacion-y-restaurantes): WhatsApp order bots, table reservation booking, daily ingredient inventory alerts. 11. **Tourism & Hospitality** (https://universo693.com/ia-para/turismo-y-hoteleria): Multilingual concierge AI, direct booking engine, guest feedback analysis. 12. **Manufacturing** (https://universo693.com/ia-para/manufactura): Quality inspection logs, supplier invoice OCR, assembly step tracking. 13. **Agriculture & Agroindustry** (https://universo693.com/ia-para/agro): Weather-linked irrigation logs, harvest labor tracking, export certification records. 14. **Construction & Engineering** (https://universo693.com/ia-para/construccion): Daily worksite logs, subcontractor tracking, material budget deviation alerts. --- ## 5. Featured Production Case Studies - **YndiPet (https://universo693.com/casos/yndipet)**: Digital pet healthcare and identification platform. Features AI veterinary triage assistants, SOS lost pet geolocation alerts, dynamic emergency QR tags, and digital vaccination carnets. - **MEMORA (https://universo693.com/casos/memora)**: SaaS platform for digital tributes and memorials with AI biography generation, ceramic QR commemorative plaques, Android app, and international payment processing. - **MELSA (https://universo693.com/casos/melsa)**: High-end real estate portal featuring custom dynamic UF mortgage simulators, real-time ROI calculators, and investor lead capture. - **OTEC Ígneo / Fundación Bomberos Viña del Mar**: SENCE-compliant digital virtual campus with ClaveÚnica integration, native SENCE Web Services API, 24/7 NFPA-trained AI Virtual Tutor, and unified client onboarding vault. --- ## 6. Official Contact & Company Details - **Corporate Entity**: Universo693 SpA - **Legal Entity**: Universo693 SpA (Chile) - **Official Brand**: Uni-Verso693 - **Principal Solutions Architect**: Alexis Santana Miranda - **Commercial Email**: contacto@universo693.com - **Engineering Email**: alex@universo693.com - **Direct Phone / WhatsApp**: +56 9 9038 7414 - **Main Website**: https://universo693.com - **Client Vault**: https://universo693.com/boveda - **Sitemap**: https://universo693.com/sitemap.xml